Account Deletion Request

We respect your right to control your personal data.

If you would like to delete your Weefou account, you can submit an account deletion request using the details below or contact our support team.

1. What Happens When You Delete Your Account

When your account deletion request is processed:

• Your Weefou profile will be permanently removed from the platform.
• Your account data will no longer be accessible from the app.
• Your profile photos, bio, intent preferences, and account details may be deleted.
• Your conversations and interactions may be removed or anonymised from our system.
• Other users may no longer be able to view or contact your profile.

Please note that some information may be retained for security, legal, fraud prevention, dispute resolution, payment, or compliance purposes as required by applicable laws.

2. Before You Delete Your Account

Before submitting your request, please note:

• Deleting the app from your phone does not delete your Weefou account.
• Account deletion is permanent and may not be reversible.
• You may lose access to matches, chats, plans, subscriptions, boosts, and paid features linked to your account.
• If you have an active subscription through Apple App Store or Google Play Store, deleting your Weefou account may not automatically cancel your subscription.
• You should cancel your active subscription separately from your Apple or Google account.

3. How to Request Account Deletion

You can request account deletion in any of the following ways:

Option 1: In-App Deletion

Go to:

Settings > Account > Delete Account

Follow the steps shown in the app to confirm your deletion request.

Option 2: Email Request

You can email us at:

• Support Email: founder@weefou.com
• Privacy Email: founder@weefou.com

Please use the subject line: Account Deletion Request

4. Details Required for Account Deletion

To verify your request, please include the following details:

• Full name.
• Registered mobile number.
• Registered email address.
• Reason for deletion, optional.
• Screenshot of your profile, optional.
• Any other information required to verify account ownership.

We may ask for additional verification before processing your request to protect your account from unauthorized deletion.

Submit a Request

To request account deletion from this page, please fill out the form below. Include your registered mobile number in the additional message field.

Full Name *

Registered Email Address *

Reason for Deletion ChooseI no longer use the appPrivacy concernFound another appApp experience issueCreated account by mistakeOther

Additional Message *

I understand that deleting my account may permanently remove my profile, chats, matches, and other account-related data as per Weefou’s data deletion policy. *

Submit Deletion Request

5. Account Deletion Timeline

After we receive and verify your request, we will process your account deletion within 7 to 30 working days, unless we are required to retain certain information for legal, security, fraud prevention, payment, dispute, or compliance reasons.

6. Data That May Be Retained

Some data may be retained for a limited period where necessary, including:

• Payment and subscription records.
• Fraud prevention records.
• Safety reports.
• Abuse or violation reports.
• Legal or compliance records.
• Technical logs.
• Dispute-related information.
• Records required under applicable law.

Such retained data will be used only for limited legal, safety, compliance, or platform protection purposes.

7. Subscription Cancellation Note

If you purchased a Weefou subscription through Apple App Store or Google Play Store, please cancel your subscription separately.

For Apple App Store:

Settings > Apple ID > Subscriptions > Weefou > Cancel Subscription

For Google Play Store:

Google Play Store > Profile > Payments & subscriptions > Subscriptions > Weefou > Cancel Subscription

Deleting your Weefou account does not automatically stop app-store billing.

8. Need Help?

If you need help deleting your account, contact us:

• Support Email: founder@weefou.com
• Privacy Email: founder@weefou.com

9. Grievance Contact

For unresolved privacy, account deletion, or data-related concerns, you may contact:

• Grievance Officer: To be updated.
• Designation: To be updated.
• Email: founder@weefou.com
• Address: To be updated.

10. Confirmation

By submitting an account deletion request, you confirm that:

• You are the owner of the Weefou account.
• You understand that account deletion may be permanent.
• You understand that some records may be retained where legally required.
• You understand that active subscriptions must be cancelled separately from Apple App Store or Google Play Store, if applicable.

For broader privacy choices, review your data request and privacy rights.